Terms of Service

    Last updated: August 25, 2026

    These Terms of Service ("Terms") govern your use of the NearField platform operated by NearField ("we," "our," or "us"). By creating an account or using our services, you agree to these Terms.

    1. Accounts

    You must provide a valid email address to create an account. You are responsible for maintaining the security of your account credentials. One person or organization may maintain one account.

    2. The Service

    NearField provides a platform to create digital Experiences — mobile-first content pages — and connect them to physical NearField Markers (NFC/QR tiles). The free plan allows you to build and preview one Experience. Paid plans unlock additional Experiences, live Marker placements, and analytics.

    3. Subscriptions and Payments

    Paid plans are billed monthly or annually via Stripe. You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access until then. No prorated refunds are issued for partial billing periods.

    4. Hardware Orders

    NearField Markers are physical products shipped to your address. Hardware purchases are non-refundable once shipped. If a Marker does not work, we replace it. Markers can be used on the free tier with limited functionality; the features available on each plan, including the free tier, are subject to change.

    5. Your Content

    You retain ownership of all content you create on NearField. By publishing an Experience, you grant us a limited license to host and display that content to visitors who access it via your Markers or direct links. You are responsible for ensuring your content does not violate any laws or third-party rights.

    6. Acceptable Use

    You agree not to use NearField to:

    • Distribute illegal, harmful, or misleading content
    • Impersonate another person or organization
    • Interfere with the operation of the platform
    • Attempt to access accounts or data belonging to others
    • Collect personal data from children under 13 without verifiable parental consent
    • Use captured visitor data outside the purpose disclosed in your own privacy notice

    7. Visitor Data & Your Responsibilities as Controller

    When your Experience uses capture blocks (Email, Phone, Name, Custom Input, Geo Check-in, Donation, Quick Choice, Rating), you are the data controller for the information visitors enter and NearField processes that information on your behalf. You agree to:

    • Post your own privacy notice that explains what you collect and why, and link to it from your physical or digital touchpoints where appropriate.
    • Only use captured visitor data for the purpose disclosed to visitors at the point of capture.
    • Honour visitor requests to access, correct, or delete their data within 30 days, with NearField's assistance via support if needed.
    • Not enrich, resell, or share visitor data with third parties unless visitors have separately consented.
    • Respect visitor consent choices — NearField will block writes when consent has not been granted, and you may not attempt to circumvent these gates.

    NearField provides standard processor terms by reference in this section. Where required by law (e.g. EU/UK GDPR Art. 28), additional written terms can be provided on request.

    8. Intellectual Property

    The NearField name, logo, and platform design are the property of NearField. You may not use our trademarks without written permission.

    9. Limitation of Liability

    NearField is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

    10. Downgrade and Termination

    If you downgrade your plan, Experiences beyond your new plan's limit become unpublished. Your content is preserved — upgrade again to republish. We reserve the right to suspend or terminate accounts that violate these Terms.

    11. Sponsor+ Program

    Organizations participating in the Sponsor+ program receive Markers funded by a local business sponsor. Sponsor visibility on Experiences requires your approval. Program eligibility and terms are determined at our discretion.

    12. Changes to These Terms

    We may update these Terms from time to time. Material changes will be communicated via email. Continued use of the service after changes constitutes acceptance.

    13. Governing Law

    These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Pinellas County, Florida.

    Contact

    NearField
    St. Petersburg, Florida
    hello@getnearfield.com